Terms of Service
This web page represents a legal document that serves as our Terms of Service and it governs the legal terms of our website, http://www.dnacode.com, sub-domains, and any associated web-based and mobile applications (collectively, “Website”), as owned and operated by Health & Wellness Decoding (HWD) Pte Ltd.
By accessing this website, you are agreeing to be bound by these Website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this Website are protected by applicable copyright and trademark law.
The last update to our Terms of Service was posted on January 8, 2018.
The terms “us” or “we” or “our” refers to Health & Wellness Decoding (HWD) Pte Ltd, the owner of the Website.
A “Visitor” is someone who merely browses our Website, but has not registered as Member.
A “Member” is an individual that has registered with us to use our Service.
Our “Service” represents the collective functionality and features as offered through our Website to our Members.
A “User” is a collective identifier that refers to either a Visitor or a Member.
All text, information, graphics, audio, video, and data offered through our Website are collectively known as our “Content”.
Use of Our Service
THE SITE AND ITS CONTENT ARE FOR INFORMATIONAL PURPOSES ONLY. THE SITE AND ITS CONTENT ARE NOT INTENDED TO BE A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. RELIANCE ON ANY INFORMATION PROVIDED BY Health & Wellness Decoding (HWD) Pte Ltd OR THIRD PARTIES, OTHERS APPEARING ON THE SITE AT THE INVITATION OF Health & Wellness Decoding (HWD) Pte Ltd, OR OTHER VISITORS TO THE SITE IS SOLELY AT YOUR OWN RISK.
Laboratory Services. I acknowledge, consent, and agree to the following:
I understand that this product is not intended to diagnose, treat, cure, or prevent any disease.
I authorize Health & Wellness Decoding (HWD) Pte Ltd (and its affiliates and partners) to conduct DNA testing with the submitted DNA specimen.
I understand that my results include recommendations based on known predispositions associated with my genetic profile. Other factors, such as (but not limited to) diet, exercise, environment, and medications, may also affect my body’s performance and reaction to recommended supplements, ingredients, treatments, or other programs. Before following these or any other recommendations, I should consult a qualified physician, dermatologist, nutritionist, or other health expert.
I represent and warrant that I have obtained all permissions, consents and authorizations necessary from the person(s) submitting DNA specimens (or the parent / guardian of such person(s) if under 18).
I understand that the specimens were collected without a strict chain of custody, and their origins cannot be verified. Therefore, the results may not be admissible in a court of law.
I acknowledge and understand that if for any reason the biological specimens are inadequate for evaluation, Health & Wellness Decoding (HWD) Pte Ltd (and its affiliates and partners) shall not be held liable for its inability to produce test results due to insufficient specimen or due to the nature or condition of the specimen. Health & Wellness Decoding (HWD) Pte Ltd (and its affiliates and partners) may request additional samples for further testing.
I understand that to ensure testing of the highest quality, Health & Wellness Decoding (HWD) Pte Ltd (and its affiliates and partners) reserves the right to have more tests performed to satisfy strict laboratory standards and guidelines. If this process delays the reporting of results, I will not hold Health & Wellness Decoding (HWD) Pte Ltd (and its affiliates and partners) liable for any refund or damages.
I understand that genetic mutations sometimes occur in ordinary, healthy people. These mutations surface in approximately 1-2% of dna testing cases. When they do, the final test results depend on careful interpretation of the data by the laboratory scientists. If a mutation is detected, any guarantees on conclusiveness, probability values, and turnaround time are void. Such mutations often require extended testing and may affect probabilities.
I ACKNOWLEDGE AND AGREE THAT Health & Wellness Decoding (HWD) Pte Ltd’s (AND ITS AFFILIATES AND PARTNERS) LIABILITY TO ME ARISING OUT OF OR IN ANY WAY RELATED TO THE PROVISION OF TESTING SERVICES CONTEMPLATED HEREIN SHALL NOT EXCEED THE COST OF THE TEST, AND I AGREE TO INDEMNIFY, DEFEND, AND HOLD Health & Wellness Decoding (HWD) Pte Ltd (AND ITS AFFILIATES AND PARTNERS) AND ITS EMPLOYEES HARMLESS FROM ALL FURTHER CLAIMS OR DAMAGES. IN ADDITION, I AGREE TO CONTACT Health & Wellness Decoding (HWD) Pte Ltd (AND ITS AFFILIATES AND PARTNERS) IMMEDIATELY, BUT IN ANY EVENT, WITHIN 30 DAYS FROM THE DATE OF THE REPORT, IF I HAVE ANY QUESTIONS OR CONCERNS ABOUT THE TESTING PROCESS OR THE OUTCOME OF THE TEST.
I understand that results will be sent based on the delivery information provided during barcode registration as soon as results are available to be sent. It is my responsibility to provide delivery information that assures any privacy needs that I may have.
Payment. I understand that I will receive test results only after all charges have been paid in full, including, if applicable, lab fees.
Refund Policy. Refunds may be considered at the discretion of Health & Wellness Decoding (HWD) Pte Ltd and may be subject to administrative and handling fees. Partial payments and deposits are non-refundable. No refunds shall be issued if services have been completed.
- Permission is granted to temporarily download one copy of the materials (information or software) on Health & Wellness Decoding (HWD) Pte Ltd’s Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on Health & Wellness Decoding (HWD) Pte Ltd’s website;
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or “mirror” the materials on any other server.
- This license shall automatically terminate if you violate any of these restrictions and may be terminated by Health & Wellness Decoding (HWD) Pte Ltd at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
Listing of offered products on the Website could be used only for lawful purposes by Users of the Website. You could not frame or utilize framing techniques to enclose any hallmark, logo, copyrighted image, or most proprietary details (consisting of images, text, page layout, or type) of Health & Wellness Decoding (HWD) Pte Ltd without express composed consent. You might not use any meta tags or any various other “unseen text” utilizing Health & Wellness Decoding (HWD) Pte Ltd’s name or trademarks without the express written consent of Health & Wellness Decoding (HWD) Pte Ltd. You agree not to offer or modify any content found on the Website consisting of, however not limited to, names of Users and Content, or to recreate, display, openly perform, distribute, or otherwise make use of the Material, in any way for any public function, in connection with services or products that are not those of Health & Wellness Decoding (HWD) Pte Ltd, in other way that is likely to trigger confusion among consumers, that disparages or challenges Health & Wellness Decoding (HWD) Pte Ltd or its licensors, that dilutes the strength of Health & Wellness Decoding (HWD) Pte Ltd’s or its licensor’s residential property, or that otherwise infringes Health & Wellness Decoding (HWD) Pte Ltd’s or its licensor’s copyright rights. You also agree to abstain from abusing any of the material that appears on the Site. The use of the Material on any other website or in a networked computer system environment for any purpose is prohibited. Any code that Health & Wellness Decoding (HWD) Pte Ltd develops to generate or show any Material of the pages making up the Website is likewise secured by Health & Wellness Decoding (HWD) Pte Ltd’s copyright, and you may not copy or adjust such code.
Health & Wellness Decoding (HWD) Pte Ltd has no duty to keep track of any products published, transferred, or connected to or with the Site. If you think that something on the Website breaches these Terms please contact our marked representative as set forth below.
If alerted by a User of any products which allegedly do not conform to these Terms, Health & Wellness Decoding (HWD) Pte Ltd could in its single discernment explore the allegation and figure out whether to take other actions or ask for the removal or get rid of the Content. Health & Wellness Decoding (HWD) Pte Ltd has no liability or duty to Individuals for efficiency or nonperformance of such activities.
You are connecting with us electronically when you go to the Website or send out emails to us. You consent to get interactions from us online. We will connect with you by email or by uploading notifications on the Site.
If you utilize the Website, you are accountable for maintaining the confidentiality of your account and password and you accept responsibility for all activities that happen under your account and password. You also accept not to reveal any personally identifiable information, consisting of, however not limited to, first and last names, credentials, or various other details of a personal nature (“Personal Data”) from the Site. Your disclosure of any Personal Data on the website might result in the immediate termination of your account. Health & Wellness Decoding (HWD) Pte Ltd additionally reserves the right to refuse service, terminate accounts, and remove or edit Content at its sole discernment.
Health & Wellness Decoding (HWD) Pte Ltd does not guarantee the truthfulness, precision, or dependability of Content on the site, consisting of Personal Data. Each Individual is accountable for upgrading and changing any pertinent account info when essential to preserve the truthfulness, precision, or reliability of the details.
Reviews, Comments, and Other Material
Registered Users of the Website might post evaluations and remarks of a product and services purchased by means of the Website, so long as the Material is not unlawful, profane, threatening, defamatory, an invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not include industrial solicitation, mass mailings, or any type of “spam.” You may not use another User’s account to impersonate a User or entity, or otherwise deceive as to the origin of the opinions. Health & Wellness Decoding (HWD) Pte Ltd reserves the right (however is not bound) to eliminate or modify such Material, but does not regularly examine posted Material.
If you post an evaluation or send comments, and unless Health & Wellness Decoding (HWD) Pte Ltd suggests otherwise, you grant Health & Wellness Decoding (HWD) Pte Ltd a nonexclusive, royalty-free, permanent, irrevocable, and completely sublicensable right to utilize, recreate, modify, adjust, release, equate, create derivative works from, distribute, and screen such content throughout the world, in any media. You grant Health & Wellness Decoding (HWD) Pte Ltd and sublicenses the right to utilize your name in connection with such Material, if they choose. You represent and require that You own or otherwise control all the rights to the content that You post; that the content is accurate; that use of the content You supply does not violate this policy and will not trigger injury to anyone or entity; which You will indemnify Health & Wellness Decoding (HWD) Pte Ltd for all claims resulting from Content You supply. Health & Wellness Decoding (HWD) Pte Ltd has the right but not the commitment to edit and keep track of or eliminate any task or Material. Health & Wellness Decoding (HWD) Pte Ltd takes no duty and assumes no liability for any content published by You or any 3rd party.
Our Website may contain our service marks or trademarks as well as those of our affiliates or other companies, in the form of words, graphics, and logos. Your use of our Website does not constitute any right or license for you to use such service marks/trademarks, without the prior written permission of the corresponding service mark/trademark owner. Our Website is also protected under international copyright laws. The copying, redistribution, use or publication by you of any portion of our Website is strictly prohibited. Your use of our Website does not grant you ownership rights of any kind in our Website.
Revisions and Errata
The materials appearing on Health & Wellness Decoding (HWD) Pte Ltd’s Website could include technical, typographical, or photographic errors. Health & Wellness Decoding (HWD) Pte Ltd does not warrant that any of the materials on its Website are accurate, complete, or current. Health & Wellness Decoding (HWD) Pte Ltd may make changes to the materials contained on its Website at any time without notice. Health & Wellness Decoding (HWD) Pte Ltd does not, however, make any commitment to update the materials.
The materials on Health & Wellness Decoding (HWD) Pte Ltd‘s Website are provided “as is” Health & Wellness Decoding (HWD) Pte Ltd makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Furthermore, Health & Wellness Decoding (HWD) Pte Ltd does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet Website or otherwise relating to such materials or on any sites linked to this site. The Website serves as a venue for Individuals to purchase distinct service or products. Neither Health & Wellness Decoding (HWD) Pte Ltd nor the Website has control over the quality or fitness for a particular function of a product. Health & Wellness Decoding (HWD) Pte Ltd likewise has no control over the accuracy, reliability, completeness, or timeliness of the User-submitted details and makes no representations or warranties about any info on the Site.
THE WEBSITE AND ALL DETAILS, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE APPLICATION) AND SERVICES LISTED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE ARE PROVIDED BY Health & Wellness Decoding (HWD) Pte Ltd ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. Health & Wellness Decoding (HWD) Pte Ltd MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ABOUT THE OPERATION OF THIS WEBSITE OR THE INFO, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES LISTED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE POINTED OUT IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR OWN RISK.
TO THE COMPLETE EXTENT PERMISSIBLE BY APPLICABLE LAW, Health & Wellness Decoding (HWD) Pte Ltd DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND PHYSICAL FITNESS FOR A PARTICULAR PURPOSE. Health & Wellness Decoding (HWD) Pte Ltd DOES NOT WARRANT THAT THIS WEBSITE; DETAILS, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE APPLICATION) OR SERVICES CONSISTED OF ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE; ITS SERVERS; OR EMAIL SENT FROM Health & Wellness Decoding (HWD) Pte Ltd ARE WITHOUT VIRUSES OR OTHER HARMFUL ELEMENTS. Health & Wellness Decoding (HWD) Pte Ltd WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE WEBSITE OR FROM ANY DETAILS, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE APPLICATION) OR SERVICES LISTED ON OR OTHERWISE MADE AVAILABLE TO YOU WITH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE POINTED OUT IN WRITING. UNDER NO SCENARIO SHALL Health & Wellness Decoding (HWD) Pte Ltd’S LIABILITY DEVELOPING FROM OR IN CONNECTION WITH THE WEBSITE OR YOUR USE OF THE WEBSITE, DESPITE THE REASON FOR ACTION (WHETHER IN AGREEMENT, TORT, BREACH OF SERVICE WARRANTY OR OTHERWISE), GO BEYOND $100.
Links to Other Websites
Our Website may contain links to third party websites. These links are provided solely as a convenience to you. By linking to these websites, we do not create or have an affiliation with, or sponsor such third party websites. The inclusion of links within our Website does not constitute any endorsement, guarantee, warranty, or recommendation of such third party websites. Health & Wellness Decoding (HWD) Pte Ltd has no control over the legal documents and privacy practices of third party websites; as such, you access any such third party websites at your own risk.
Site Terms of Service Modifications
Health & Wellness Decoding (HWD) Pte Ltd may revise these Terms of Service for its Website at any time without notice. By using this Website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
Any claim relating to Health & Wellness Decoding (HWD) Pte Ltd’s Website shall be governed by the laws of Singapore without regard to its conflict of law provisions, and You consent to exclusive jurisdiction and venue in such courts.
You accept defend, indemnify, and hold safe Health & Wellness Decoding (HWD) Pte Ltd, its affiliates, and their corresponding officers, directors, agents and workers, from and against any claims, actions or demands, including without limitation affordable legal, accounting, and other provider charges, affirming or resulting from (i) any Content of most material You offer to the Site, (ii) Your use of any Content, or (iii) Your breach of the terms of these Terms. Health & Wellness Decoding (HWD) Pte Ltd will provide notice to You promptly of any such claim, match, or case.
Our Legal Terms shall be treated as though it were executed and performed in Singapore and shall be governed by and construed in accordance with the laws of Singapore without regard to conflict of law principles. In addition, you agree to submit to the personal jurisdiction and venue of such courts. Any cause of action by you with respect to our Website, must be instituted within one (1) year after the cause of action arose or be forever waived and barred. Should any part of our Legal Terms be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. To the extent that any Content in our Website conflicts or is inconsistent with our Legal Terms, our Legal Terms shall take precedence. Our failure to enforce any provision of our Legal Terms shall not be deemed a waiver of such provision nor of the right to enforce such provision. The rights of Health & Wellness Decoding (HWD) Pte Ltd under our Legal Terms shall survive the termination of our Legal Terms.